AXIOM CYCLES COMPANY INFORMATION

Background

Axiom Cycles is a small privately held shop in Los Angeles California.

Established as a full service local southern California shop we have grown from offering custom Harley Davidson motorcycles, repair services, and maintenance to buying in volume offering the same selection as the biggest retailers. Our low overhead allows us to sell custom Harley Davidson parts and custom motorcycles at prices below that of any other retailer or builder, guaranteed. We are authorized dealers for all the companies listed on the links pages and can get any and all of the parts offered by these suppliers. With years of riding and working on Harley Davidson & custom motorcycles the staff at Axiom Cycles has the knowledge and experience to answer your questions. The staff here rides daily. Most of us have a Harley Davidson, and a chopper. We use the products we sell enabling us to offer worthwhile information.

Organization

Axiom Cycles is at it's core a small town shop.

Like the days long gone a local shop where you go to get the parts and help you need. A place where you can talk about your bike and what you want to do that will make it uniquely yours. The shop is staffed with helpful friendly mechanics. In addition to the shop the offices are staffed with customer service personnel to handle internet and phone orders. We have an expression around here "our hands are on the future but never forget the past and the values that got us here". We have always offered recommendations and information to our customers, we are not going to change now. Here at Axiom Cycles we are passionate about motorcycles.

Philosophy and Values

At Axiom Cycles, our philosophy is very simple, offer exemplary customer service and affordable prices on quality aftermarket Harley Davidson parts and services.

Treat our customers and each other with honesty, integrity, and respect. Enable our customers to make informed decisions by providing information and advice. Our team shares the values of honesty, integrity, and respect that bind us together wherever we are and whatever we do.

Exemplary Customer Service - We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations on every occasion. We know that by doing so we turn customers into advocates for our business. Advocates do more than shop with us, they talk about Axiom Cycles to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and with flair. We offer value to our customers by providing them with quality products, extraordinary service, and a competitive price. ;We constantly strive to improve the value offered to our customers. Our customers are important to us and the lifeblood of our business.

Mission Statement

We plan to grow more rapidly than our competitors by providing our customers with the products and services they need to create a motorcycle that is truly theirs.

We will derive our competitive advantage by the very nature of being a small local shop with a low cost structure capable of offering personal service delivering quality products and services quickly with flawless execution at prices below everyone else. All this is thanks to our diverse team of energetic, results-oriented employees with the talent and skills necessary to sustain Axiom Cycle as the preeminent dealer in the motorcycle business.

The Meaning Behind "Axiom"

A self-evident or universally recognized truth; a maxim. Here at Axiom our maxim is beat the competition with subtle perfection.

Information Links

Customer Satisfaction and Policies page.

Questions about shipping methods, go to Shipping Information page.

Questions about returns policy, go to Our general returns policy page.

Questions about payment, go to Payment Methods page.

Questions about special orders and warranty, go to Special Orders and Warranty page.

Questions about privacy and security, go to Privacy and Security page.

If you have any questions, email us at Customer Support or call us at 1-888-380-9610