Our Privacy and Security Info

Email and Contact Information

Axiom Cycles collects the email addresses of those who communicate with us via email and the email address of those who choose to receive email from a catalog or merchandise requests. Those who fill out a merchandise order or catalog request must opt out to be excluded from the mailing list. The information we collect is used for internal marketing. It is used to improve the content of our Web site and to notify consumers about updates to our Web site.

Axiom Cycles will not sell your email address to another company, nor do we make our email database available to the public.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events.If you do not wish to receive such mailings, please let us know by providing us with your exact name and address. We will be sure your name is removed from the list. When you visit this web site, we collect information about your visit. We collect your IP address, browser type, domain name, where in our site you visit, and the length of time of your visit. We assign you a unique internal identifier to help keep track of your future visits. Except where listed elsewhere in this privacy statement, we keep this information for our internal use; we do not share it with others. This information helps us better our service by showing our peak usage, busiest times, and server needs.

Cookies

We use cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. Our website requires the use of cookies.  Turning off cookies or rejecting the axiomcycles.com cookie will prevent you from making purchases from the web site. The information contained in the cookies only contains information about your visit to our website, and no other personal information. We cannot and do not track your actions on any Internet locations other than axiomcycles.com web site.

When you make a purchase or sign up for a newsletter from axiomcycles.com, we ask you for contact information (your name and email address). We use your email address to uniquely identify you. We use customer contact information from the order form to send you information about our company and to inform you of sales and special offers. Your contact information is also used to contact you should we have questions regarding your orders or to notify you of the status of your order. If you don't want any email from us, then you may opt out at any time.

If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us except for the order confirmation we send after an order was received by us. The financial information we collect is used ONLY to bill you for products you purchase.

We may run contests and promotions on our site in which we ask visitors for contact information (such as their email address). We use this information to contact the winners and to send visitors information about our company. Users may opt-out of receiving future mailings.

Security

Our Commitment To Data Security is integral to the way we do business.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online in addition to information collected internally. Our Commitment To Children's Privacy is part of the principles forming the bedrock foundation under which Axiom Cycles operates. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

We will cooperate with law enforcement and judicial authorities, and we may provide personally identifiable information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement investigation.  We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal.

Contact us if you have any questions regarding Privacy & Security
Axiom Cycles
1210 E. 223rd St. #323
CA, CA 90745
Phone: (310) 910-9660
Email: Technical Support Team
Information Links

Questions about customer satisfaction, price guarantee, and our general policies, go to Customer Satisfaction and Policies page.

Questions about shipping methods, go to Shipping Information page.

Questions about returns policy, go to Our general returns policy page.

Questions about payment, go to Payment Methods page.

Questions about special orders and warranty, go to Special Orders and Warranty page.

If you have any questions, email us at Customer Support or call us at 1-888-380-9610